General Information
Description
Hazel Lord is an executive management professional with over 20 years of success in achieving operational excellence by capitalizing on short-term business opportunities to facilitate long-term business success. She is the founder of Pearl Operational Design Inc, a boutique consulting company that partners with corporate and non-profit clients to execute critical operational strategies such as lean six sigma transformations, mergers and technology implementations to name a few.
Target Audience
Students interested in learning about lean six sigma and how best to employ the framework and tools in organizations to achieve excellence in operational quality
Format
Year long course.
Class Dates:
September 20, 27
October 18, 25
November 1, 22, 29
January 17, 24
February 14, 28
March 21, 28
Final exam during exam period (April 11-22, 2022)
Course Mission
- Learn how to achieve quality improvements using lean six sigma methodologies and tools. Knowledge gleaned from the course can prepare students for green belt certification
- Apply the tools and framework to real life business problems
- Understand lean six sigma transformations in organizations
Course Scope
This quality management course will provide students with the foundational elements of the lean six sigma approach. The course will have two main components; a theoretical one followed by a hands-on project. The theoretical component will introduce the Define, Measure, Analyze, Improve, and Control methodology with corresponding process and statistical tools. In the hands-on project students will apply the lean six sigma quality management framework and tools to solve business problems within different organizations. (The course can serve as preparation for the green belt lean six sigma certification.)
Evaluation and Grade Distribution
| Component | Due Date | Weight |
|---|---|---|
| Class Participation | Ongoing | 20% |
| Problem Set | Ongoing | 20% |
| Group Project | Week 16 | 30% |
| Final Exam | Week 12 | 30% |
Required Resources
The text for the course can be downloaded using the following link.
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