General Information
Instructor(s)
Promotional Video
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- Consulting (r)
- Leadership and Change Management (c)
Description
This course is for students who aspire to broaden their thinking and add to their decision-making and problem-solving toolkits. In class, we will discover knowledge about how we think and develop methods for improving our skills in identifying, defining, and solving problems.
Format
Summer Term 2020 (Saturday, 11 July 2020 – Sunday, 12 July 2020; Saturday, 18 July, 2020 – Sunday, 19 July 2020). Class time will be four six-hour sessions, scheduled Saturday and Sunday at 9:00 a.m.
Course Mission
This course will establish the Rotman School foundation for a model-based approach to business problems. This foundation will be laid onto three footings: 1. The Nature and Role of Models; 2. Building new Models; and 3. Analyzing Models
The course will apply some principles from logic, cognitive science, behavioural decision making, and rational choice theory to develop a framework to improve understanding of the thought processes that underlie actions taken by managers and the feedback gained from the resulting outcomes that allow leaders to update and refine their thinking. This is a course about thinking. The better we understand our own and others’ thinking, the better we will be at both decision making and defining/solving problems.
Course Scope
The course scope encompasses three learning outcomes. After completing the Business Problem Solving course, students will be able to:
- Understand the nature and role of models in management thinking;
- Build and test new descriptive models of existing phenomena; and
- Analyze the thinking behind existing models
Evaluation and Grade Distribution
| Component | Weight |
|---|---|
| Team Model | 30% |
| Individual Paper | 70% |
Required Resources
There are two main sources of materials for this course:
- Thinking Fast and Slow by Daniel Kahneman; and
- Articles that will be posted (or linked) to Quercus.
For each class meeting, a prep sheet will be posted on Quercus giving detailed instructions on how to prepare for class. Preparation will usually consist of some required readings and some optional or recommended readings. Students will need to read the former as they relate directly to the topics I will cover in class. The optional readings are typically examples and applications of the principles. I encourage them to skim these articles—in the very least, read the abstracts.
Notes
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