General Information
Instructor(s)
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- Global Management (c)
- Leadership and Change Management (r)
- Process and Supply Chain Management (c)
- Social Impact & Sustainability (c)
Target Audience
Students interested in managing within the “international” context will find this course useful. It will prepare participants in identifying challenges in attracting, motivating and retaining talent for international operations.
Sample Cases
Lincoln Electric; Bax Global China; Wuhan Erie Polymers; Marconi Telecom Mexico; First Caribbean International Bank; Haier China; Labour Standards at Nike International.
Sample Class Projects
Some examples from previous years: Global Teams at a pharma; Hiring in global fast food industry; Marriott Hotels’ HR Strategy for International Expansion; Starbucks – an International Growth Story; Fostering Innovations at IKEA; Working across cultures: the Case of Toyota, etc.
Format
Classes will take place online – 12 regular sessions
In person requirement for the final exam/assessment (subject to adjustments imposed by public health requirements) which will take place during the exam period (December 6-17, 2021)
Course Mission
The main objective of this course is to equip participants with a basic tool set that will make them effective in managing within the international context. Its three principal learning objectives are: 1. To develop a framework within which firm growth in the international economy can be understood; 2. To understand the challenges that talent management poses within an international firm; 3. To learn about risks in managing an international workforce and to develop policies to manage that risk.
Course Scope
- How do firms organize themselves: Ethnocentric, Polycentric, etc.
- Working across cultures
- Understanding and communicating across cultures
- Creating effective multi-cultural teams
- Managing International Operations: centralized vs. local control
- Diffusion of innovation: do international firms have an edge in innovation?
- Attracting and retaining talent in international careers
- Compensation for international talent
- Training for knowledge transfer
- Evaluating performance of international talent
- Challenges of international diversity in context for business: Labour Standards, Corporate Social Responsibility
- The International Firm and Global Development
Evaluation and Grade Distribution
Component | Due Date | Weight |
---|---|---|
Class Participation | Ongoing | 15% |
Group Project and Presentation | October 2021 – exact date TBA | 20% |
Individual Project | November 2021 – exact date TBA | 25% |
Final Exam | December 6-17, 2021 – exact date TBA | 40% |
Required Resources
A course package containing cases and readings
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