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RSM2700H – ISP: Management Consulting in an Uncertain World (Summer 2024)

Home » RSM2700H – ISP: Management Consulting in an Uncertain World (Summer 2024)

General Information

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Instructor Bio


This will be the third time Jennifer Lee will be teaching this course as an adjunct professor. An executive passionate about global strategy, Jennifer Lee is currently a Vice-Chair and Senior Partner at Deloitte. She has experience across a variety of global and Canadian management leadership roles in the areas of growth strategy & analytics, M&A, and value creation. Her clients include global tier-one consumer, retail and private equity firms. Global Consulting Magazine recognized Jennifer as the Future Leader in Consulting. She orchestrated the Deloitte NextGen program and was recognized by Ascend Canada as Manulife’s Executive Mentor of the Year. Jennifer has empowered underprivileged immigrants in Canada through bursary and micro-loan programs and helped provide access to microfinance opportunities for women in Central Asia. Most recently, she joined the Board of Directors of Trillium Health Partners.

Target Audience


Take this course if you are an individual who is a global citizen and a leader who wants to equip himself/herself/themself with the tools and frameworks to lead through uncertainty. If would are looking to gain a deeper understanding of the management consulting profession and develop the necessary skills and experiences to help clients succeed.

Prerequisites

  • Strategy and management consulting courses are pre-requisites, or with approval from the instructor
  • Strong PowerPoint skills are required

Format


You should anticipate 5-8 hours per week for this project course between June 4, 2024 and July 11, 2024 (approximately 6-7 weeks in length, twice a week). The process for this course will consist of a mix of virtual and in-person classes with guest lectures, and collaboration sessions with teams, mentors, and clients.

Course Mission


You are expected to achieve the following learning outcomes for this course:

  1. Learn how resilient organizations establish resilient leadership and identify and shape complex real world scenarios;
  2. Learn how to evaluate extensive amount of information and synthesize into scenarios;
  3. Gain exposure to real world C-suite executives who face uncertainty on a daily basis;
  4. Learn how to work with real world business mentors, who will act as sounding boards for your growth thesis;
  5. Gain experience in presenting a compelling case to a broader audience and to a C-suite client;
  6. Gain experience in tackling a real-world management consulting client problem

Course Scope


In this course, you will explore:

  • How to understand and synthesize an organization’s strategy;
  • Frameworks and approaches to identify and scope uncertainty;
  • The mindset shift required to embrace uncertainty and align an organization around key growth scenarios to which they can rally around;
  • Structuring and shaping specific political, social and economic scenarios based on degrees of uncertainty and persistence of change;
  • Identifying risks and opportunities and shaping these opportunities into tangible strategies to be considered by your C-suite client;
  • How to “Make A Case” to a real world C-suite client via solid well thought through management consulting PowerPoint storyboards and compelling presentations.

Through a combination of lectures, featured guest presentations, discussion, Q&A sessions and group exercises, you will experience a Management Consulting client assignment. Tackling a client “problem” in Management consulting requires a multi-dimensional skillset. Students will be asked to begin the course by identifying their leadership style via an online tool entitled Business Chemistry. This course is designed to equip students with leadership skills required for any executive role. In this course, your leadership will be further enhanced by:

  • Understanding how to identify strengths of each team member and harness those talents in the project via a Business Chemistry framework;
  • Collaborating in teams and incorporate diversity of thought into debate, discussions and in your key deliverables;
  • Meeting diverse guest lecturers who are making an impact in their respective industries.

Guest speakers are a combination of industry executives and speakers from the professional services and private equity community:

  • Global chief economists in Canada and from around the world who advise C-suite on the changing geopolitical, social, and economic shifts.
  • CXO executives from the consumer industry

Evaluation and Grade Breakdown

ComponentDue DateWeight
Team Collaboration (team members to score each other)Tuesday, July 9, 202440%
Presentation (15 minute group presentation to
leadership team), accompanied by 12-15
PowerPoint deck outlining your strategic
growth thesis for your Client
Thursday, July 11, 202460%

Required Resources


In-class presence will be strongly required. There will not be a lot of course materials and it will be very much lecture based.

Suggested readings include, but are not limited to:

Business Chemistry: Practical Magic for Crafting Powerful Work Relationships

2022 Technology Predictions

Building Trust and Resilient Business Leadership

Confronting Uncertainty Through and Beyond the Crisis

Global Future Council on Cybersecurity

Impact of Climate Change on Business

Deloitte Insights: Uncertainty and Innovation at Speed

Note: Article readings may be subject to change.

Experiential Course Limit


There are limits to the number of RSM27XX range courses that students may take for credit toward their degree. Please refer to the Global and Experiential Course Eligibility Specifics and Limits section on the RO website for all details.


This page was last updated: 2024-03-12 @ 4:52 pm