Online etiquette

• Do dress in business attire, as you would for in-person employer events.
• Do research the company and prepare thoughtful questions in advance.
• Do prepare a brief introduction (30 to 45 seconds), in case you’re asked to introduce yourself.
• Do test your computer’s webcam, microphone and speakers.
• Do adjust your camera to eye level. A camera that is angled upwards or downwards isn’t flattering. Place a box or book beneath your laptop, if necessary.
• Do find a quiet location with a clean and simple backdrop and good lighting.
• Do check that your internet connection is strong. If not, find an alternate location.
• Do look into your camera when speaking. This is the equivalent of making eye contact in person.
• Do upload a professional photo, if the platform uses participant headshots.

• Do check in advance which online platform will be used and whether you need to register.
• Do ensure your computer’s operating system is compatible with the online platform. Download or update the software, if needed.
• Do sign in to a webinar with your first and last name (as they appear on your student ID).
• Do log in at least 5 to 10 minutes early to mitigate any technical issues.
• Do plan to stay for the entire presentation.
• Do turn on your camera and mute your microphone, unless otherwise requested.
• Do present yourself professionally on camera, and act as you would during an in-person Career Services event.
• If you need to temporarily leave your computer or device, turn off your camera and mute your microphone before doing so.
• If you are experiencing connectivity issues, you may want to send the host or co-host a private message to let them know. Make an effort to participate in other ways, such as asking and responding to questions.

• Do be curious and ask questions.
• Do provide your input by participating in discussions and polls.
• Do pay attention to the speaker(s) and presentation.
• Do share the space – give others an opportunity to contribute and take turns speaking, when applicable.
• Mute your microphone when you are finished speaking.

• Don’t forget your actions online can leave a positive or negative impression on a prospective employer.
• Don’t come across as unprepared or uninterested by asking questions you could easily answer with a web search.
• Don’t have a disorganized or dimly lit background. If you don’t have access to a simple and neutral background, use a Rotman stock image.
• Don’t choose a location with excessive background noise.

• Don’t be late for a session. Organizers may not admit latecomers.
• Don’t sign in with a nickname. Use your full name. Some employers make note of attendees’ names.
• Don’t ignore recommended or required video and microphone settings. If an employer has requested that participants turn on their cameras, please cooperate.

• Don’t come across as distracted or uninterested throughout the presentation or when asked to participate. Employers pay attention to body language and student engagement.
• Don’t look at your phone or have side conversations.
• Don’t slouch or fidget.

Next: Scanning the horizon